Being a trade mark which made a difference in this sector as Flora Garden Hotels staff and guests by improving it without reducing the quality.
For the daily changing tourism perception and fulfilling the guest’s expectations, providing the service with the concepts shaped through the needs and wishes according to requirement by presenting every our resource effectively with high quality to our guests looking for a service with high quality and a holiday fitting to their needs.
Smiling and Sincerity; We are always sincere to ourselves and to our guests also we do know the importance of smiling.
Hospitality; We provide every kind of help for our guests and make them feel that we care for them.
Environment; We are sensitive for environment, and create the difference with our conscious and difference.
Solution Orientated; We produce constructive solutions against the issues by asking the right and strong questions and analyzing our resources.
Trust;We do trust, love and respect at every level of our service.
Satisfaction; We provide the 100% satisfaction of our guests and employees.
Empathy; We are empathic on communications with our working colleagues and guests.
Quality; We do protect our standards of quality in every level of our services.
Innovativeness; We are creative and open for new.
Team Work; We respect the individual differences and work with this conscious. The success belongs to all of us. Both being successful and not successful of the corp. It is ours.
We Are Open To Critics; We count every situation as an opportunity for improving the culture of the corp., accept the warnings and critics as an improvement to the corp. culture.